We were driven with many customer centric norms in order to treat the with quality and service
To become the leader in transforming houses into pleasant & comfortable homes
by providing elegant, quality and modern home appliances to the Sri Lankan
people at affordable prices thereby bringing the convenience and comfort to their
lives coupled with unparalleled after sales service and customer care whilst
continuously increasing the well-being of the people who deal with the company
and net wealth of the company and discharging the responsibilities to the society in
all possible ways.
- To provide electronic home appliances of world renowned brands to the customers with guaranteed quality, service excellence and utmost customer care thereby assuring a continuous growth of the group.
- To offer financial assistance to the customers to purchase electronic home appliances from the company so that the net income of the group will increase.
- To venture into many diversified business fields to offer more services to the customers thus the customer base, customer loyalty and group income will increase and the market risk is minimized.
- To harness the skills, attitudes and aptitudes of the employees of the company in order to mould them to work as a team with increased efficiency and motivation enabling them to serve customers better.
- To discharge the duties to the society in all possible ways.
To deliver quality goods and offer excellent customer care services above the
industry norms such that customers get more value for money exceeding their
perceived levels of satisfaction.
Core values of our group are as follows;
Integrity : We do our businesses in an ethical and legitimate manner. We
create a fair competition in the market and we are truthful to all
parties whom we deal with.
Focus : We concentrate highly on the customer needs and excellent
service quality as this paves the way to the success of our
business. We also work towards continuous improvement.
Team Work We work as one team in a pleasant working environment to
bring better results having equipped with the necessary skills
and knowledge and play our roles with responsibility.
Openness We welcome the ideas of the external and internal parties to do
our businesses in an improved manner curtailing unfavorable
conditions which exist in our business processes.
Responsibility We understand our responsibilities to our customers both
internal and external and also to the society and we are not
hesitant to respond such needs.
Employees’ Welfare Employees are one of the most important assets of our company
and we look after them well. We have a very strong employees’welfare system.